ALLSTATE - Insurance Claim Training Program

Designed and facilitated training programs focused on insurance claims processing, coding accuracy, and interdepartmental workflows. These initiatives streamlined onboarding and improved departmental productivity by 25–80% within the first week. The flowcharts shown below were actively implemented within Allstate’s Claims Department to support new hire success and team efficiency. 

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00 - Workflow Diagram

https://agate-hire-23652559.figma.site

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The workflow diagram is displayed below. You can also click the link above.

01 - Wireframe (Claim App)

https://cinch-map-79503317.figma.site/

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Below are flowcharts that outline the claims process to assist claim handlers in supporting customers. You can also click the link above to view the app's wireframe.

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Teamwork PM App: 

Gantt Chart of Project Item Blockout to Product Release

Dino Jam "Children's Musical Rhymes and Lessons" 

Apps Used: Photoshop, AfterEffects, Adobe Media Encoder

https://www.youtube.com/@dinojam9999/videos